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Allow the technician to access your device.
At this moment, a small program has been downloaded to your computer.
In case the download did not start, click on one of the links below:
- Run the downloaded program (it should be located in your Downloads folder);
- Share the 9-digit code with the technician.
When you wish to end the support session, make sure to close the program.
This ensures that remote access to your computer is no longer possible until you download and run the program again